A big thank you to you both, and to your SSL Teams, for your support of QEII over the last - challenging - term. Looking forward to continuing to work together in 2022 to keep our school community safe. Many thanks and I hope you both have a wonderful Christmas holiday.
We have worked with SSL for a number of years and are very happy with their service. What attitude, which we think was great. What she says happens And the company back her up on previously were a nightmare. I am mentioning thisone of the cleaners were TUPED over, the one 3/4 weeks he was gone. They have a superviser that turns up unexpectedly, she will turn up at and i get calls from the head office regularly to ask me ho things are going. To sum it up, you will go with SSL
With cleaning we always have issues ,but the team is always on the other side of the phone and they deal effectively and quickly with all our concern and complaints.At the beginning we had few issues that was sorted and I believe that we are overall satisfied.
Since we started with SSL, the standard of cleaning has improved 100%. The company have kept up the standard they started with and are consistent in their reportting and feedback with regards to how happy we are. I would recommend this company and have every intention of conitnuing our contract.
We will give you a 4/5 because we know how hard Ana O is trying and they are really grateful for all her efforts and they understand there are challengers recruiting. Janet wishes that Ana O. realizes how valuable she is and how grateful the school is for her efforts.
SSL are extremely pleasant to deal with and always make an effort to keep in touch, regularly taking feedback. I've been impressed by how efficiently their teams work and the cleaning is always carried out to a high standard. Lockdown must have been particularly stressful and hectic in their line of business, but the standard of customer care has been the same as always. They have been very helpful and very flexible as we've closed, opened, closed and opened again and always friendly and calm.
I am happy to recommend SSL as cleaning company. Although we only became clients in the past few months, SSL has done a really good job of bringing our office back to a high standard of cleanliness. Both Carla Salas and Ana Oliveira have been attentive and responsive to our feedback. I would recommend them for the excellent costumer service they provide.
We have been working with SSL for quite a while now and we think is the best cleaning company we have dealt with. They have consistently provided a reliable and professional service and they care for the clients and do everything in their power to give an excellent customer experience. All cleaning staff are polite and professional. I would have no hesitation in recommending this company because SSL Group have outperformed our expectations.